Open a New Ticket

Please fill in the form below to open a new ticket.

Contact Information

I agree to the storage and handling of my data by this website. Privacy Policy

I agree to the below terms and conditions.


By agreeing to the terms and conditions, you understand that responding to this support ticket may incur cost.

Smartplay extends unlimited support to clients with active service agreements and for new software, products and machines within the warranty period, typically twelve (12) months from the date of shipment or the first 10,000 draw cycles. Other limitations may apply. Contact us prior to initiating a support ticket If you are unsure if you have an active service agreement or to verify if the machine is still under warranty.

Help Topic

Ticket Details

Please Describe Your Issue

Drop files here or choose them
CAPTCHA Text:    Enter the text shown on the image.

Please Wait!

Please wait... it will take a second!